Privacy Policy
Last Updated: November 24, 2025
This Privacy Policy describes how NebulaSure ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website nebulasure.com (the "Site"), use our services, or otherwise interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.
By using our Site and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
1.1 Personal Information
Information that identifies you personally, such as:
- Contact information (name, email address, phone number, and mailing address)
- Information you provide when completing forms on our Site, including when using our contact form
- Records of correspondence if you contact us
1.2 Non-Personal Information
Information that does not directly identify you, such as:
- Usage data about your interaction with our Site (pages visited, time spent, clicks)
- Device information (IP address, browser type, operating system, device type)
- Location information (country, state/province, city)
- Referral information (how you found our Site)
2. How We Collect Your Information
We collect information in the following ways:
2.1 Information You Provide to Us
We collect information that you voluntarily provide when:
- Filling out forms on our Site, including our contact form
- Corresponding with us by phone, email, or other means
- Providing feedback or responses to surveys
2.2 Automatic Information Collection
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Site, including traffic data, location data, logs, and other communication data
- Information about your computer and internet connection, including your IP address, operating system, and browser type
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more details about our cookie practices, please see our Cookie Policy.
3. How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our Site and services
- Process and respond to your inquiries and requests
- Communicate with you about our services, updates, and other information
- Monitor and analyze usage patterns and trends to improve user experience
- Protect the security and integrity of our Site
- Comply with legal obligations and enforce our terms and policies
- Prevent fraud and other prohibited or illegal activities
4. Legal Basis for Processing Your Information
We process your personal information based on one or more of the following legal grounds:
- Consent: You have given us permission to process your personal information for specific purposes.
- Contract: Processing is necessary to fulfill our contractual obligations to you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and freedoms.
- Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.
5. Sharing Your Information
We may share your personal information with the following categories of third parties:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
5.4 With Your Consent
We may share your information with other third parties with your consent or direction.
We do not sell, rent, or lease your personal information to third parties.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Correction: The right to request that we correct inaccurate or incomplete personal information.
- Deletion: The right to request that we delete your personal information in certain circumstances.
- Restriction: The right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information in certain circumstances.
- Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.
8.1 California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including the right to know what personal information we collect, disclose, and sell, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. We do not sell personal information as defined by the CCPA.
8.2 Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. We do not sell your personal information as defined by Nevada law.
9. Children's Privacy
Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided in the "Contact Us" section below.
10. International Data Transfers
Your personal information may be processed in the United States, where our servers are located, and in other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using our Site or providing us with your personal information, you consent to such transfers and processing.
11. Changes to this Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the date stated at the top of this Privacy Policy. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
NebulaSure
14150 Huffmeister Rd Suite 200
Cypress, TX 77429
United States
Phone: +1 346-553-0797
Email: privacy@nebulasure.com