Connect with NebulaSure

NebulaSure provides educational resources and guidance on safely purchasing digital goods, protecting online accounts, managing subscriptions effectively, and avoiding digital marketplace scams. We focus on empowering consumers with knowledge and practical strategies to navigate the digital marketplace securely.

For email inquiries and contact form submissions, we typically respond within 24 business hours. Phone calls during our business hours (Monday-Friday, 9am-5pm CT) are answered immediately when possible. For urgent matters, we recommend calling our office directly.

While we don't provide direct fund recovery services, we can guide you through the appropriate steps to take with your financial institution, relevant consumer protection agencies, and law enforcement. We offer information on documenting fraud, filing disputes with payment providers, and reporting to the proper authorities based on your specific situation.

Yes, we offer educational resources and guidance for businesses looking to implement secure digital transaction systems, improve subscription management practices, and enhance customer trust through transparent policies. Contact us with specific business needs for more information on how we can assist your organization.

Our website articles, guides, and basic educational resources are provided free of charge as part of our mission to improve digital marketplace safety. For personalized guidance, in-depth consultations, or customized resources, please contact us to discuss your specific needs and applicable service options.

We provide comprehensive verification techniques in our Detecting Digital Goods Scams article. Key steps include researching the business entity, checking domain history, verifying authorized reseller status with manufacturers, examining authentic reviews across multiple platforms, and assessing technical security measures before making purchases.